Hubungan Kualitas Kehidupan Kerja dengan Turnover Intention Perawat di RS Dadi Keluarga Purwokerto

Tri Sumarni, Yuli Dwi H

Sari


ABSTRACT

 

Quality of work life refers to employee satisfaction with work life. A high quality of work life is critical for healthcare organizations to attract and retain qualified, committed, and motivated employees. Quality of work life and turnover intention are challenging issues for healthcare organizations because of their consequences and impact on patient care. Low nurse satisfaction regarding the quality of work life results in high intention to leave. The aim of this research is to analyze the relationship between quality of work life and nurse turnover intention. This research is a descriptive correlational study with a cross sectional approach. The sampling technique uses total sampling technique. The total sample of nurses was 83. The research instruments were The Nurses' Quality of Work Life Scale questionnaire with 20 questions and the Anticipated Turnover Scale (ATS) questionnaire with 12 questions. Bivariate analysis uses the Spearman rank statistical test. The quality of work life of nurses was mostly in the fair category, 67 (80.7%), the turnover intention of nurses was mostly in the moderate category, 41 (49.4%), there was a relationship between the quality of work life and nurse turnover intention (r=0.344 , p=0.001). There is a relationship between quality of work life and nurse turnover intention. The results of this study provide important findings indicating nurses' low satisfaction with the quality of work life and high turnover intentions. The results of this research can be used as a link for the development of regulations/policies and practical strategies to improve the quality of work life and reduce nurse turnover intention.

 

Keywords: Quality of Work Life, Turnover Intention, Nurses

 

 

ABSTRAK

 

Kualitas kehidupan kerja mengacu pada kepuasan karyawan dengan kehidupan kerja. Kualitas kehidupan kerja yang tinggi sangat penting bagi organisasi layanan kesehatan untuk menarik dan mempertahankan karyawan yang berkualitas, berkomitmen, dan termotivasi. Kualitas kehidupan kerja dan turnover intention merupakan masalah yang menantang bagi organisasi perawatan kesehatan karena konsekuensi dan dampaknya terhadap perawatan pasien. Kepuasan perawat terkait kualitas kehidupan kerja yang rendah menghasilkan niat yang tinggi untuk keluar. Tujuan dari penelitian ini untuk menganalisis hubungan kualitas kehidupan kerja dengan turnover intention perawat. Penelitian ini merupakan penelitian deskriptif korelasional dengan pendekatan cross sectional. Teknik pengambilan sampel menggunakan teknik total sampling. Jumlah sampel perawat 83. Instrumen penelitian berupa kuesioner The  Nurses' Quality  of  Work  Life Scale sebanyak 20 pertanyaan dan kuesioner Anticipated  Turnover   Scale  (ATS)  dengan 12 pertanyaan. Analisis bivariat menggunakan uji statistik spearman rank. Kualitas kehidupan kerja perawat sebagian besar pada kategori cukup sebanyak 67 (80,7%), turnover intention perawat sebagian besar pada kategori sedang sebanyak 41 (49,4%), ada hubungan kualitas kehidupan kerja dengan turnover intention perawat (r=0,344, p=0,001). Terdapat hubungan antara kualitas kehidupan kerja dengan turnover intention perawat.  Hasil penelitian ini memberikan temuan penting indikasi rendahnya kepuasan perawat terhadap kualitas kehidupan kerja  dan niat berpindah yang tinggi. Hasil penelitian ini dapat digunakan sebagai penghubung pengembangan peraturan/ kebijakan dan strategi praktis untuk meningkatkan kualitas kehidupan kerja dan mengurangi turnover intention perawat.

 

Kata Kunci: Kualitas Kehidupan Kerja,  Turnover Intention, Perawat


Teks Lengkap:

Download Artikel

Referensi


Apriliani, I. M., Purba, N. P., Dewanti, L. P., Herawati, H., & Faizal, I. (2021). Hubungan Antara Kualitas Kehidupan Kerja dengan Kepuasan Kerja Perawat Rawat Inap Rumah Sakit X Gresik. Citizen-Based Marine Debris Collection Training: Study Case in Pangandaran, 2(1), 56–61.

Azhar, A., Sidin, A. I., & Rewa, S. (2022). Comparison of the Effect of Quality of Nursing Work Life Dimensions on Turnover Intention in Private Hospitals and Government Hospitals. Journal of Asian Multicultural Research for Medical and Health Science Study, 3(1), 83–97. https://doi.org/10.47616/jamrmhss.v3i1.246

Chegini, Z., Asghari Jafarabadi, M., & Kakemam, E. (2019). Occupational stress, quality of working life and turnover intention amongst nurses. Nursing in Critical Care, 24(5), 283–289. https://doi.org/10.1111/nicc.12419

Christiani, L. and I. J. (2019). Factors Affecting Nurse Turnover in Hospitals: A Literature Review. . Addressing Global Health Challenges: Policy, Research and Practices, 3, 191–230.

Doni (2020). Tesis Hubungan Quality of Nursing Work Life (QNWL) Program Pascasarjana.

Dasgupta, P. (2019). Turnover Intentions among Nurses in Private Hospitals: Antecedents and Mediators. Journal of Strategic Human Resource Management, 4(3). https://doi.org/10.21863/jshrm/2015.4.3.014

Elsaid Elsabahy, H., Abdelbaset HamedAwad, S., & Abdullatif Ibrahim, I. (2019). The Role of Quality of Nursing Work Life and Job Embeddedness in Predicting Nurses’ Organizational Citizenship Behavior. In Original Article Egyptian Journal of Health Care (Vol. 10, Issue 3).

Fallatah, F. , L. H. , & R. E. (2019). The effects of authentic leadership, organizational identification and occupational coping self-efficacy on new graduate nurses’ job turnover intentions in Canada. . Nursing Outlook, 65(2), 172–183.

Faraji O, S. G. G. S. V. S. (2017). The relation between nurses’ quality of work life with intention to leave their job. . Nurs Pract Today., 4(2), 103–111.

Fu, X. (2015). Validation of The Chinese Version of The Quality of Nursing Work Life Scale. . Plos One, 10(5), 1–12.

Hashempour R, G. H. E. S. P. M. (2018). The relationship between quality of work life and organizational commitment of Iranian emergency nurses. . Health in Emergencies and Disasters Quarterly (HDQ). , 4(1), 49–54.

Hayes, L. J., O’Brien-Pallas, L., Duffield, C., Shamian, J., Buchan, J., Hughes, F., Laschinger, H. K. S., & North, N. (2020). Nurse turnover: A literature review – An update. International Journal of Nursing Studies, 49(7), 887–905. https://doi.org/10.1016/j.ijnurstu.2011.10.001

Ibrahim Alzamel, L. G., Abdullah, K. L., Chong, M. C., & Chua, Y. P. (2020). The quality of work life and turnover intentions among Malaysian nurses: the mediating role of organizational commitment. Journal of the Egyptian Public Health Association, 95(1). https://doi.org/10.1186/s42506-020-00048-9

Kaddourah B, A.-S. A. A.-T. M. (2018). Quality of nursing work life and turnover intention among nurses of tertiary care hospitals in Riyadh: A cross-sectional survey. . BMC Nurs , 2(1), 17–43.

Kartono. (2017). Personality, Empolee Engagement, Emotional Intellegece, Job Burnout pendekatan dalam melihat Turnover Intention. CV Budi Utama.

Labrague, L. J., McEnroe – Petitte, D. M., Tsaras, K., Cruz, J. P., Colet, P. C., & Gloe, D. S. (2018). Organizational commitment and turnover intention among rural nurses in the Philippines: Implications for nursing management. International Journal of Nursing Sciences, 5(4), 403–408. https://doi.org/10.1016/j.ijnss.2018.09.001

Lee EK., K. JS. (2020). Nursing Stress Factors Affecting Turnover Intention Among Hospital Nurses. . Int J Nurse Pract. .

Lee, Y.-W., Dai, Y.-T., Chang, M. Y., Chang, Y.-C., Yao, K. G., & Liu, M.-C. (2017a). Quality of Work Life, Nurses’ Intention to Leave the Profession, and Nurses Leaving the Profession: A One-Year Prospective Survey. Journal of Nursing Scholarship, 49(4), 438–444. https://doi.org/10.1111/jnu.1230

Lilisantosa, K., Kusumapradja, R., Anindita, R., & Ruswanti, E. (n.d.). The Role of Quality Work of Life on Turnover Intention in Gading Pluit Hospital. https://doi.org/10.33258/birex.v3i4.2645

M. Dirdjo, M. (2017). Hubungan Spiritualitas dan Kualitas Kehidupan Kerja Perawat dengan Kepuasan Kerja Perawat di Ruang Rawat Inap Rumah Sakit Umum Daerah Andi Muhammad Parikesit Tenggarong. Jurnal Ilmu Kesehatan, 5(2), 104–112. https://doi.org/10.30650/jik.v5i2.59

Moradi, T. , M. F. , & A.-F. I. (2014). Quality of working life of nurses and its related factors. . Nursing and Midwifery Studies, 3(2).

Negi, S., Vaishnav, H., Nagar, R., & Thomas, C. (2021). Impact of quality of nursing work life on turn over intention among staff nurses working in selected private hospital of South-Western Rajasthan. Indian Journal of Continuing Nursing Education, 22(1), 70. https://doi.org/10.4103/ijcn.ijcn_27_20

Parveen, M., Maimani, K., & Kassim, N. M. (2017). Quality of work life: The determinants of job satisfaction and job retention among RNs and OHPs. International Journal for Quality Research, 11(1), 173–194. https://doi.org/10.18421/IJQR11.01-11

Poku, C. A., Donkor, E., & Naab, F. (2022). Impacts of Nursing Work Environment on Turnover Intentions: The Mediating Role of Burnout in Ghana. Nursing Research and Practice, 2022, 1–9. https://doi.org/10.1155/2022/1310508

Putranti. (2022). Turnover Intention (Darmawan Edi Wiyoto, Ed.). Eureka Media Aksara.

Rahmawati, I. N. (2018). Kualitas, Kepuasan, Perawat Kualitas Kehidupan Kerja Dan Kepuasan Kerja Perawat Di Rumah Sakit. Jurnal Keperawatan Malang, 2(2), 57–62. https://doi.org/10.36916/jkm.v2i2.23

Robbins, S. P. dan J. T. A. (2015). Organizational Behavior 12th edition. Pearson Prentice.

Rokhman W. (2013). Pengaruh Quality of Work Life terhadap Kepuasan Kerja, Komitmen Organisasi, Turnover Intention dan Stres Kerja: Studi pada BMT di Kudus. . Equilib- Rium, 1(2), 200–2011.

Situmorang. (2018). Hubungan Kualitas Kehidupan Kerja Terhadap Komitmen Efektif Perawat. Jurnal Keperawatan Flora, XI(2), 15–20.

Sokhanvar M, K. E. C. Z. S. P. (2018). Hospital nurses job security and turnover intention and factors contributing to their turnover intention: A cross-Sectional study. Nurs Midwifery Study, 7(1), 133–140.

Yusef YM, R. N. M. CH. (2015). A study of quality of work life, organizational commitment and turnover intention. Problems and Perspectives in Management., 13(2), 357–364.




DOI: https://doi.org/10.33024/mahesa.v4i1.12880

Refbacks

  • Saat ini tidak ada refbacks.


Publisher: Universitas Malahayati Lampung

Creative Commons License
Semua artikel dapat digunakan dibawah lisensi Creative Commons Attribution-ShareAlike 4.0 International License


kostenlose besucherzähler