ABSTRACT

Communication is a crucial aspect of healthcare delivery, particularly in nursing. In nursing, communication between nurses and patients to support the healing process is known as therapeutic communication. Through effective therapeutic communication, nurses can help patients adapt to their condition, alleviate physical and psychological problems, and explain the treatment process, thus accelerating the healing process. However, the therapeutic communication skills of nurses in providing care are often not optimal, which affects the success of the treatment. One way to improve these skills is through the use of video-based learning. As a medium that integrates audio and visual elements, video-based learning provides explanations and steps for implementing therapeutic communication, making it easier to understand and remember. This study aims to evaluate the effect of video-based learning on improving therapeutic communication skills in nurses. It employs a quasi-experimental design with a pretest-posttest nonequivalent control group. The study population consisted of nurses at RSU X Pontianak, with samples selected using purposive sampling. Data analysis was conducted using the Paired t-test. Based on the analysis, the p-value was 0.000, indicating that video-based learning has a significant impact on therapeutic communication skills. This study demonstrates that video-based learning on therapeutic communication can effectively enhance the therapeutic communication skills of nurses.

Keywords: Skills, Therapeutic Communication, Nurses, Video-Based Learning, Educational Videos

ABSTRAK

Komunikasi merupakan aspek penting dalam pemberian layanan kesehatan, khususnya dalam proses keperawatan. Dalam keperawatan, komunikasi antara perawat dan pasien yang bertujuan untuk mendukung proses penyembuhan dikenal sebagai komunikasi terapeutik. Melalui komunikasi terapeutik yang efektif, perawat dapat membantu pasien beradaptasi dengan kondisinya, mengurangi masalah baik fisik maupun psikologis, serta memberikan penjelasan mengenai proses pengobatan yang akan dilakukan, sehingga proses penyembuhan dapat berlangsung lebih cepat. Namun, keterampilan komunikasi terapeutik perawat dalam memberikan asuhan keperawatan seringkali belum optimal, yang berdampak pada keberhasilan perawatan. Salah satu cara untuk meningkatkan keterampilan ini adalah melalui penggunaan video pembelajaran dimana video pembelajaran, sebagai media yang memadukan unsur audio dan visual, memuat penjelasan serta langkah-langkah dalam melakukan komunikasi terapeutik, sehingga lebih mudah dipahami dan diingat. Penelitian ini bertujuan untuk mengevaluasi pengaruh video pembelajaran terhadap peningkatan keterampilan komunikasi terapeutik pada perawat. Penelitian ini merupakan penelitian quasi-eksperimen dengan desain pretest-posttest nonequivalent control group. Populasi penelitian ini adalah perawat di RSU X Pontianak, dengan pengambilan sampel menggunakan teknik purposive sampling. Analisis data dilakukan menggunakan uji Paired t-test. Berdasarkan hasil analisis dengan nilai p-value 0,000 yang artinya terdapat pengaruh video pembelajaran terhadap keterampilan komunikasi terapeutik. Penelitian ini menunjukkan bahwa video pembelajaran tentang komunikasi terapeutik yang diberikan dapat meningkatkan keterampilan komunikasi terapeutik pada perawat.

Kata Kunci: Keterampilan, Komunikasi Terapeutik, Perawat, Video Based Learning, Video Pembelajaran

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