Analisis Penerapan Biaya Kualitas Untuk Meningkatkan Efisiensi Produksi Pada Baker’s Queen Sekayu

Sari

The purpose of this study was to determine the application of quality costs to improve
production efficiency at Baker’s Queen Sekayu. The data used in this study are primary data and
secondary data. Data collection techniques in this research are documents, interviews and literature
study. The data analysis technique in this study is a quantitative analysis technique. Quality costs
incurred in the company amounted to 5.88% of total sales. From the analysis that has been done that
the cost of quality occurs inefficiency of 3.38% because it exceeds the existing standard of 2.5%. so
companies need to take action to reduce the cost of quality in the company by increasing prevention
costs to reduce the cost of failure needed to increase control costs (prevention costs and assessment
costs), so this can increase the effectiveness of quality control activities to improve production
efficiency.
Keywords: Quality, Cost of Quality, control, failure, Efficiency